Entertainer

Job Purpose Summary:

Create a magical and Theatrical environment for all customers in the store and those being welcomed at the front door.

Key Responsibilities:

• Welcome and entertain customers at the front of the store by providing engaging performances which effectively draw customers into the magic of the store
• Assist in the operational running of the Christmas Grotto and Corporate events; including setting up and breaking down the Grotto daily.
• Driving footfall by creating an element of theatre and enhancing the overall customer experience.
• Provide children, private hire guests and customers with first class levels of customer service and entertainment at all times.
• Project the company image with a professional and positive attitude to customers
• Support Hamleys trading and promotional programme by performing in complementary events and performances in store
• Efficiently adhere to all Company procedures and policies including health & safety and security

*** Please note that no list on this job description is exhaustive and you may, at any time, be requested by management to carry out any other task or activity as necessary to the smooth effective operation of the business.

Person profile:

• High levels of enthusiasm, confidence and energy
• Excellent performance skills
• Enjoys working with children
• Must be comfortable in costume
• Thrive in a fast paced and crowded environment
• Ability to learn and perform from scripts
• Excellent time management and problem-solving skills
• Flexibility in their approach to work